Contact Us
We'd love to hear from you! Whether you have a question about our destinations, need assistance with a booking, or simply want to learn more about Serene Escapes, our team is here to help.
Send us a Message
Contact Information
Address:
Serene Escapes Headquarters
42 Ocean View Plaza
Seaside Heights, NJ 08751, USA
Phone:
Email:
Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Connect With Us
Stay up-to-date with our latest travel deals, featured destinations, and travel tips by following us on social media:
Our Location
Visit us at our headquarters for a personalized consultation and assistance with planning your next dream vacation. We are conveniently located in Seaside Heights, just a short walk from the beach.
Frequently Asked Questions
Before reaching out, you might find answers to your questions in our FAQ section:
- Q: How do I book a vacation rental with Serene Escapes?
- A: You can easily book a vacation rental through our website by browsing our destinations, selecting your desired property, and following the booking instructions. Alternatively, you can contact our travel advisors for personalized assistance.
- Q: What are the payment options available?
- A: We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer bank transfer options for select bookings.
- Q: What is your cancellation policy?
- A: Our cancellation policy varies depending on the property and booking conditions. Please refer to the specific terms and conditions outlined in your booking confirmation for detailed information.
- Q: Do you offer travel insurance?
- A: Yes, we partner with leading travel insurance providers to offer comprehensive coverage for your trip. Contact our travel advisors to learn more about our travel insurance options.
- Q: How can I modify or cancel my booking?
- A: To modify or cancel your booking, please contact our customer support team as soon as possible. Our team will assist you with the necessary steps, subject to the terms and conditions of your booking.
Meet Our Team of Travel Advisors
Our team of experienced travel advisors is dedicated to providing exceptional service and helping you plan the perfect getaway. We are passionate about travel and committed to exceeding your expectations.
- Sarah Johnson, Senior Travel Advisor: Sarah has over 10 years of experience in the travel industry and specializes in crafting luxury vacation experiences. Contact Sarah at sarah.johnson@sereneescapes.com.
- Michael Davis, Destination Specialist: Michael is our expert on all things international travel. He can help you discover hidden gems and create unforgettable adventures. Reach Michael at michael.davis@sereneescapes.com.
- Emily Rodriguez, Customer Support Manager: Emily leads our customer support team and ensures that every customer receives prompt and helpful assistance. Contact Emily at emily.rodriguez@sereneescapes.com.